Terms and Conditions

Effective Date: 1st may 2025
Website: www.caressacoffee.com
Company Name: Caressa Coffee OPC Private Limited
CIN: U10792TS2025OPC196877
RA

1. Introduction

Welcome to Caressa Coffee OPC Private Limited (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access and use of our website, products, and services. By using our site, you agree to comply with and be bound by these Terms.

2. Products and Services

We offer premium coffee and related accessories for sale. All products listed are subject to availability and may be withdrawn or changed without notice. We reserve the right to limit the quantities of any products or services we offer.

3. Pricing & Payments

All prices on the site are inclusive of applicable taxes unless stated otherwise. We accept payments through secure gateways like Razorpay, UPI, credit/debit cards, and net banking. Orders are confirmed only after full payment is received.

4. Shipping & Delivery

Shipping times vary based on your location and product availability. Estimated delivery is 3–7 working days. We are not liable for delays caused by logistics partners, natural events, or unforeseen issues.

5. Returns & Refunds

• Returns are only accepted for defective or wrong items delivered.

• Requests must be made within 3 days of delivery with photo evidence.

• Refunds are processed back to the original payment method within 7–10 days after product inspection.

6. Intellectual Property

All content, trademarks, logos, images, and graphics are the property of Caressa Coffee OPC Private Limited. Reproduction or misuse without written permission is strictly prohibited.

7. User Conduct

You agree not to:

• Use the website for illegal purposes

• Upload harmful or misleading content

• Violate any applicable laws or third-party rights

8. Privacy Policy

Please refer to our [Privacy Policy] for details on how we handle your data.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages that may result from the use of our website or products.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved in the courts of Hyderabad, Telangana.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of the updated Terms.

12. Contact Information - For any questions regarding these Terms, please contact:
📧 Email: connect@caressacoffee.com
📞 Phone: 9966691233

Welcome to caressa coffee!

These terms and conditions outline the rules and regulations for the use of caressa coffee (OPC) private limited's Website, located at https://www.caressacoffee.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use caressa coffee if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing caressa coffee, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, caressa coffee (OPC) private limited and/or its licensors own the intellectual property rights for all material on caressa coffee. All intellectual property rights are reserved. You may access this from caressa coffee for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from caressa coffee

• Sell, rent, or sub-license material from caressa coffee

• Reproduce, duplicate or copy material from caressa coffee

• Redistribute content from caressa coffee

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. caressa coffee (OPC) private limited does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of caressa coffee (OPC) private limited, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, caressa coffee (OPC) private limited shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

caressa coffee (OPC) private limited reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant caressa coffee (OPC) private limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of caressa coffee (OPC) private limited; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to caressa coffee (OPC) private limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of caressa coffee (OPC) private limited's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.